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Effective Date: 12 Dec 2025
1. Introduction
PhilanthroForge ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage us as an agency.
2. Information We Collect
Personal Information: Name, email address, phone number, and organization name when you fill out forms, request an audit, or sign up for newsletters.
Technical Data: IP address, browser type, and usage data collected via cookies to help us optimize our own digital fundraising engine.
Client Data: In the course of our services, we may process data regarding your donors. We treat this strictly as a Data Processor acting on your instructions (see Section 5).
3. How We Use Your Information
We use your data to:
Provide our services and deliver requested audits.
Process payments and invoicing.
Send you newsletters, industry insights, or service updates (you may opt out at any time).
Improve our website and service offerings.
4. Sharing of Information
We do not sell your personal data. We may share data with:
Service Providers: Third-party tools we use to run our agency (e.g., CRM, accounting software, email providers), subject to confidentiality agreements.
Legal Compliance: If required by law or to protect our rights.
5. Client Donor Data (Important for Your Niche)
If you hire us to audit or optimize your systems, we may have access to your donor data.
Confidentiality: We treat all donor data as highly confidential.
Usage: We access this data only for the purpose of analysis, migration, or strategy as defined in our contract. We do not harvest, sell, or contact your donors for our own purposes.
6. Cookies and Tracking
We use cookies to analyze website traffic. You can control cookie preferences through your browser settings.
7. Data Security
We implement industry-standard security measures (encryption, access controls) to protect data. However, no digital transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us to exercise these rights.
9. Contact Us
If you have questions about these terms or our privacy practices, please contact us at:
hello@philanthroforge.com
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